Logistics and Delivery Policy

Rhydaris INC is committed to providing stable and convenient curtain delivery services to our US customers. We partner with professional logistics providers to select the appropriate delivery method based on the order address and shipping conditions, ensuring your goods arrive safely.

  1. Order Processing Time

Once the customer completes payment and confirms the order, we will begin processing your order:

Order Processing Time: 1-2 business days
After order confirmation, we will arrange for product preparation and shipping.

Processing time may be adjusted in case of order information errors, payment confirmation delays, holidays, or special circumstances.

  1. US Delivery Logistics Companies

Rhydaris INC may use the following commonly used US logistics providers depending on the delivery needs of different regions:

USPS
UPS
FedEx

We will select the appropriate logistics method based on order weight, size, delivery address, and shipping efficiency.

  1. US Delivery Time

Standard Delivery Time within the US:

Transportation Time: 3-7 business days

Delivery time may be extended in some remote areas, during holidays, or in special weather conditions.

  1. Logistics Tracking

After your order is shipped, we will send you logistics tracking information.

You can check your package status through the tracking service provided by the logistics company, including:

Shipping confirmation;
Transportation progress;
Estimated delivery time.

If you do not receive tracking information, please contact our customer service team promptly.

  1. Shipping Notes

Please ensure that the shipping address, contact number, and email address you provide are accurate.

If delivery fails due to an incorrect address provided by the customer, it may affect the re-delivery time.

Large curtain products may require appropriate packaging depending on shipping requirements.

  1. Handling Delivery Delays

If you have not received your order after the estimated delivery time, please contact us. Rhydaris INC will assist in checking the logistics status and communicate with the relevant logistics company to resolve the issue.

Thank you for choosing Rhydaris INC. We will continue to provide you with a reliable and efficient US shipping experience.

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